RTC behavior can be customized to include personalized features, making its use more productive and allowing customized business rules::
Templates for filling forms
This feature provides a simple and practical way to create templates for form filling. It also allows reusing templates to fill new work items.
Field Requirement Matrix
This feature provides a way to specify field requirements by action, state and role. All without the need to create a specific advisor.
If your company needs other kinds of behavior, we can build a custom advisor to provide this satisfy your needs.